Putting Money In
From the dashboard, pick a method off the Payment Methods page, enter an amount, and confirm through your chosen provider. Most deposits hit the wallet within minutes of the provider confirming the transaction.
Nothing showing up after a reasonable wait? Check your provider's own transaction history first, then reach Support with the transaction reference if it's still missing.
Why Deposits Sometimes Lag
Two things usually explain a slow deposit: a mismatch between the account holder name on the payment method and your registered details, or a delay sitting on the payment provider's side rather than anything on the platform. Checking the provider's own transaction status first usually tells you which.
Hang onto your transaction reference if a deposit is delayed — it lets Support trace the exact request instead of hunting by amount and rough time, which speeds things up considerably.